['Privacy Policy\n\nAt Van Dijk Equipment Solutions, we are committed to protecting the privacy and security of visitors and users of our online platform. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.\n\n1. Information We Collect \nWe collect personal information that you voluntarily provide to us when you interact with our online platform, including but not limited to: \n- Contact details such as your name, address, phone number, and email address \n- Business information relevant to our services \n- Information related to inquiries, service requests, and support communications \n- Data collected automatically through cookies and similar technologies to improve your experience on our site \n\n2. Use of Personal Data \nThe personal information collected is used to: \n- Provide, maintain, and improve our services including custom machinery design, equipment maintenance, spare parts supply, on-site installation, and equipment modernization \n- Communicate with you regarding your inquiries, service requests, and other support needs \n- Comply with legal obligations and protect against fraud or unauthorized use \n- Enhance and personalize the content and functionality of our online platform \n\n3. Legal Basis for Processing Data \nWe process your personal data based on one or more of the following legal grounds: \n- Your consent, where applicable \n- Performance of a contract or taking steps at your request before entering into a contract \n- Compliance with legal obligations \n- Legitimate interests pursued by Van Dijk Equipment Solutions, such as maintaining security and improving our services, balanced against your privacy rights \n\n4. Data Sharing and Disclosure \nVan Dijk Equipment Solutions does not sell or trade your personal data. We may share your information with: \n- Trusted third-party service providers who assist in operating our business and delivering services (under strict confidentiality agreements) \n- Authorities or regulatory bodies as required by law or to protect legal rights \n\n5. Data Retention \nWe retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or contractual requirements. When data is no longer needed, we ensure it is securely deleted or anonymized. \n\n6. Your Rights Under GDPR \nYou have the right to: \n- Access the personal data we hold about you \n- Request correction of inaccurate or incomplete data \n- Request deletion of your personal data when it is no longer necessary or processing is unlawful \n- Restrict or object to the processing of your personal data in certain circumstances \n- Data portability to receive your data in a structured, commonly used format \n- Withdraw consent at any time where processing is based on consent without affecting the lawfulness of prior processing \nTo exercise these rights, please write to us at the postal address provided below. \n\n7. Security Measures \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to align with evolving standards. \n\n8. Cookies and Tracking Technologies \nOur online platform uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and deliver relevant content. You can manage cookie preferences through your web browser settings. Please note that disabling certain cookies may impact functionality. \n\n9. Changes to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly. Continued use of our online platform after modifications indicates acceptance of the updated terms. \n\n10. Contact Information \nFor any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, you may contact us at our registered office: \n\nVan Dijk Equipment Solutions \n58 Kloverstraat, Floor 3 \n3011 DZ Rotterdam, South Holland \nNetherlands \n\nVan Dijk Equipment Solutions thanks you for trusting us with your information. We are dedicated to safeguarding your privacy while delivering quality equipment and services.', 0.0013892000000000002, 'gpt-4.1-mini']